The service provided by Engicell is focused on meeting the needs and demands of our clients in a sustainable way, by providing support infrastructures and Telecommunications services to Operators, Broadcasters, Public Administrative Bodies and Corporations within the sector, promoting satisfaction and building the mutual respect of our collaborators.
The Quality Objectives are coherent with this Policy and are in line with the Company’s processes model. They are reviewed on an annual basis by the Management and updated in accordance with the development of Engicell and its environment, with the aim of continuously improving our activities.
Our staff are equipped with the material resources, continuous training in both skills and technology, and the development processes required to identify individual needs, in accordance with this policy and with the aim of achieving business objectives.
Compliance with the applicable legal and regulatory standards (international, African, regional and local), as well as a willingness to adapt to future standards, clients’ demands and social requirements, is a commitment and responsibility shared by all.
Suppliers and subcontractors of Engicell are also part of this Quality Policy, with the mutual aim of creating a working environment which allows us to achieve the highest levels of quality and customer satisfaction.
The Management undertakes to periodically review the Quality Policy, adapting it to respond to any new organizational, environmental and market requirements which may arise, as well as informing the organization about the policy and making it available to stakeholders at all times.